|
CP-7861-3PCC-K9=
Cisco IP Phone 7861 (16 cuentas SIP) con firmware multiplataforma
Teléfono IP de Cisco con firmware multiplataforma con 16 cuentas SIP. El firmware multiplataforma posibilita el funcionamiento con sistemas de control de llamadas de terceros. No incluye fuente de alimentación y puede alimentarse por PoE
-Teléfono IP de 16 líneas programables
-Pantalla gráfica 3.5" 396x162 píxels
-Altavoz Full Dúplex con manos libres
-4 teclas programables
-Banda ancha: sonido mejorado
-Puertos Ethernet: 10/100
-PoE
-Conexión auriculares RJ9
El firmware de teléfono multiplataforma posibilita el funcionamiento de la serie 7800 con sistemas de control de llamadas de terceros. El conjunto de funciones disponible con este firmware no es idéntico al del firmware diseñado y creado para el uso con los sistemas de control de llamadas de Cisco, pero sí muy similar. Los teléfonos solicitados como teléfonos multiplataforma no funcionan con el control de llamadas de Cisco.
| Attribute |
Specification |
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Screen
|
396 x 162 pixel (3.5 in. / 89 mm)
|
|
Ethernet switch
|
10/100
|
|
Programmable line keys
|
16
|
|
Full duplex speakerphone
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Yes (wideband)
|
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Wideband audio
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Standard*
|
|
PoE class
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1
|
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Replaceable bezel
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Silver as an option
|
The Cisco® IP Phone 7800 Series is a cost-effective, high-fidelity voice communications portfolio designed to improve your organization’s people-centric communications, while reducing your operating costs.
It combines an attractive new ergonomic design with “always-on” reliability and secure encrypted communications. The Cisco® IP Phone 7800 Series delivers advanced IP Telephony features and crystal clear wideband audio performance to deliver an easy-to-use, full-featured voice communications experience on Cisco on-premises and hosted infrastructure platforms and third party hosted call control.
The Cisco IP Phone 7800 Series with Multiplatform Phone Firmware is a cost-effective, high-fidelity voice communications portfolio designed to improve your organization’s person-to-person communications while reducing your operating costs on approved Unified-Communications-as-a-Service (UCaas) platforms.
Product overview
For partners who provide voice and video services to end customers on third-party platforms, Cisco offers specific firmware loads that support these platforms and run on the Cisco® IP Phone 7800 Series. The feature set provided by this firmware is not identical to that of the firmware designed and built for use with Cisco call control systems, but there are many similarities. For clarity, this data sheet focuses only on the features provided on these multiplatform phone firmware loads. For a list of hardware-enabled functions, see the data sheets for the phones.
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Multiplatform Supported features
Table 1 lists the features supported in the multiplatform phone firmware. Check the release notes for details about these features including the required minimum firmware version to support them.
Table 1. Supported features with MPP firmware version 11.3.1
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Feature
|
Detail
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Audio
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● Codecs: G.711 (A-law and m-law), G.722.2, G.722, G.729ab, ILBC, iSAC, OPUS, Narrowband Opus
● DTMF: In-band, out-of-band (RFC 2833), and SIP INFO
● Early Media and Preconditions
● MOS Score Reporting (Telchemy)
● The 7800 series provides exceptional noise isolation when used with a Cisco 500 Series Headset.
|
|
Headset
|
● The analog headset jack is a wideband-capable RJ-9 audio port for the 7821, 7841 and 7861 models.
|
|
Network
|
● Global Discovery Services
● MAC address (IEEE 802.3)
● SIP protocol support (RFC3261 and companion RFCs)
● HTTPs Support for XSI Services
● IPv4 (RFC 791)
● IPv6 (RFC 2460): System Interoperability Testing Required
● DNS: A record (RFC 1706), SRV record (RFC 2782)
● Dynamic Host Configuration Protocol (DHCP) (RFC 2131)
● DHCP VLAN Options
● Peer Firmware Sharing
● Simple Network Time Protocol (SNTP) (RFC 2030)
● Name Authority Pointer (NAPTR)
● Network Address Translation (NAT) transversal, serial tunnel (STUN)
● UDP/TCP
● Link Layer Discovery Protocol (LLDP)
● Cisco Discovery Protocol
● TR.69 Provisioning: System Interoperability Testing Required
● Zero Touch Provisioning
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|
Security
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● 802.1X authentication
● Configurable Ciphers
● EDOS Certificate Upload and Encryption Hash Selection
● Media encryption via Secure Real-Time Transport Protocol (SRTP)
● Transport Layer Security (TLS)
● Encrypted configuration files
● FIPS 140-2
● Digest authentication
● Password login
● HTTPs secure provisioning
● Mandatory/Optional Secure call
● Stateful Firewall
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|
Applications
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● BroadWorks Anywhere
● BroadWorks Executives and Assistants
● Broadsoft Global Discovery Services (GDS)
● BroadWorks XSI Call Logs Display
● BroadWorks XSI Caller ID Blocking
● Cisco Problem Reporting Tool (PRT) with local and remote initiation
● Cisco XML Services Interface (XSI)
● Multicast Paging
● Remote SDK
● UC-One Presence
|
|
Call control and audio features
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● Busy Lamp Field (BLF)
● Call back on busy
● Call blocking – anonymous and selective
● Call conferencing – hosted (N-party) 1
● Call conferencing – local 3-way
● Call forwarding – unconditional, no answer, on busy
● Call hold
● Call pickup – selective and group 1
● Call park and unpark 1
● Call transfer – attended or blind
● Call waiting
● Caller ID name and number and outbound caller ID blocking
● Caller ID mapping for incoming calls
● Configurable dial/numbering plan support with inter-digit timers – per line
● Configurable supplementary services soft keys
● Distinctive ringing based on calling and called number
● Do not disturb
● Emergency Call Support 1
● Extension mobility/hot-desking 1
● Group paging 1
● Hoteling 1
● Intercom 1
● Individual volume setting per audio path (headset/handset/speaker)
● Multicast paging
● Music on hold 1
● Outbound caller ID blocking
● Programmable Line Keys (PLKs): Other than the primary line assignment on the first line key, the other keys may be configured as user-customizable, or system administrator-customizable PLKs
● Visual Voice Message Waiting Indicator (VMWI)
● Shared/bridge line appearance 1
● Supplementary services feature activation codes
|
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Directory
|
● Local phonebook
● XML/LDAP remote directory
● Broadsoft directory
● Intelligent search
● Call history
● Reverse address lookup in all directories
● Intelligent Proximity (Mobile Contacts Synchronization)
● Contact Search in Multiple Directories, Broadsoft, LDAP, Personal, Bluetooth-synchronized
● LDAP over TLS
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|
Management
|
● Configuration: Browser/phone/auto-provision
● Auto-provision via TFTP/HTTP/HTTPs for mass deployment
● Encrypted HTTP data in plain HTTP transmissions
● Packet Capture, Problem Reporting Tool (PRT), and upload of PRT
● Remote generation and upload of PRT data
|
Platform support
Table 2 lists the platforms supported by the multiplatform phone firmware.
Table 2. Supported platforms
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Platforms Supported
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Certifications
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|
Asterisk
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Interoperability Tested – Release (1.8+)
|
|
Broadcloud
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Interoperability Tested and Certified
|
|
Broadsoft Broadworks
|
Interoperability Tested and Certified – Releases 19sp1, 20sp1, 21sp1, 22sp1
|
|
Centile
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Interoperability Tested and Certified – Release Istra SP 9.2
|
|
Metaswitch
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Interoperability Tested and Certified – Release 9.3l
|
Licensing
All Cisco IP Phone 7800 Series are covered by the Cisco End User License Agreement
Table 4. Ordering information
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Part #
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Product Description
|
|
CP-7811-3PCC-K9=
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Cisco IP Phone 7811 shipped with multiplatform phone firmware
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|
CP-7821-3PCC-K9=
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Cisco IP Phone 7821 shipped with multiplatform phone firmware
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CP-7832-3PCC-K9=
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Cisco IP Conference Phone 7832 shipped with multiplatform phone firmware
|
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CP-7841-3PCC-K9=
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Cisco IP Phone 7841 shipped with multiplatform phone firmware
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CP-7861-3PCC-K9=
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Cisco IP Phone 7861 shipped with multiplatform phone firmware
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Part Numbers for gift boxes that contain the phone along with the Power Cube and Cord:
Notes:
● Available the USA and Canada only.
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CP-7811-3PW-NA-K9=
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Cisco IP Phone 7811 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
|
|
CP-7821-3PW-NA-K9=
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Cisco IP Phone 7821 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
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|
CP-7832-3PW-NA-K9=
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Cisco IP Conference Phone 7832 shipped with multiplatform phone firmware, and with a Power Splitter, a Power Cube and a power cord for North America (December 2017)
|
|
CP-7841-3PW-NA-K9=
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Cisco IP Phone 7841 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
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CP-7861-3PW-NA-K9=
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Cisco IP Phone 7861 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
|
Table 5. 7800 Trade Agreement Act SKUs
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Part #
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Product Description
|
|
CP-7811-3PCC-K9++=
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Cisco IP Phone 7811 with multiplatform phone firmware for Trade Agreement Act customers only
|
|
CP-7821-3PCC-K9++=
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Cisco IP Phone 7821 with multiplatform phone firmware for Trade Agreement Act customers only
|
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CP-7832-3PCC-K9++=
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Cisco IP Conference Phone 7832 with multiplatform phone firmware for Trade Agreement Act customers only
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CP-7841-3PCC-K9++=
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Cisco IP Phone 7841 with multiplatform phone firmware for Trade Agreement Act customers only
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CP-7861-3PCC-K9++=
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Cisco IP Phone 7861 with multiplatform phone firmware for Trade Agreement Act customers only
|
ESPECIFICACIONES GENERALES DE LA SERIE 7800
Table 1. Features and Benefits
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Features
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Benefits
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|
Hardware Features
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|
Ergonomic design
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● The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.
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Graphical display
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● White backlit, greyscale, 3.5” 396×162 pixel-based display on the IP Phone 7821, 7841 and 7861.
● Non-backlit, greyscale, 3.28” 384×106 pixel-based display on the IP Phone 7811.
● Provide scrollable access to calling features and text-based XML applications.
|
|
Handset
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● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port) for the IP Phone 7821, 7841 and 7861.
● The default handset is a standard narrowband-capable audio handset (connects through an RJ-9 port) for the IP Phone 7811, and wideband on handset is available with purchase of additional wideband handset.
● The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant.
● The narrowband handset (for the IP Phone 7811) produces a magnetic field that attracts small metallic objects such as pins and staples. To avoid possible injuries do not keep small metallic objects close to the handset.
|
|
Headset
|
● The analog headset jack is a standard wideband-capable RJ-9 audio port for the IP Phone 7821, 7841, and 7861.
|
|
Backlit Indicator
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● The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key, line keys, and message waiting.
● Headset key is not available on the IP Phone 7811.
|
|
Volume control
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● A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.
|
|
Full duplex speakerphone
|
● Full-duplex speakerphone allows gives you flexibility in placing and receiving calls. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
|
|
Bezel
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● The IP Phone 7821, 7841 and 7861 include a default black bezel (replaceable), and an optional silver bezel is also available separately.
● The IP Phone 7811 is available with a black bezel.
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Dual-position foot stand
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● The display is easy to view and the buttons and keys are easy to use. The two-position foot stand supports viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone. (IP Phone 7821, 7841 and 7861)
● Only 1 foot-stand position (45 degrees) is supported on the IP Phone 7811.
|
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Wall-mountable
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● The phone can be installed on a wall using optional wall-mount kit (available separately).
|
|
Electronic hook switch
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● The hookswitch can be controlled electronically with a third party headset connected to the auxiliary port for the IP Phone 7821, 7841, and 7861.
|
|
Keys
|
● The phone has the following keys
◦ Line keys
◦ Soft-keys
◦ Two-way navigation and select keys
◦ Hold/Resume, Transfer and Conference keys
◦ Messaging, Service and Directory keys
◦ Standard key pads
◦ Volume control toggle key
◦ Speakerphone, headset and mute keys (Headset key is not available on the IP Phone 7811)
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|
Ethernet cables
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● The IP Phone 7811, 7821, 7841, and 7861
◦ Category 3/5/5e/6 for 10-Mbps cables with 4 pairs
◦ Category 5/5e/6 for 100-Mbps cables with 4 pairs
● The IP Phone 7841
◦ Category 5/5e/6 for 1000-Mbps cables with 4 pairs
|
|
Power Features
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IEEE PoE class 1
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● The phone supports IEEE 802.3af PoE (Class 1); power consumption does not exceed 3.84 watts.
|
|
AC Power Adapter
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● Cisco power cube 3 (CP-PWR-CUBE-3=) and Cisco power adapter 3 (CP-PWR-ADPT-3) are used as standard Cisco IP Phone Power Supplies for non-PoE deployments.
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Cisco power injector
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● The IP Phone 7811, 7821 and 7861 are compatible with Cisco Unified IP Phone Power Injector (CP-PWR-INJ), and 7841 is compatible with Cisco Aironet Power Injector (AIR-PWRINJ5=).
|
|
Call-Control Support
|
|
Cisco Unified Communications Manager
|
● 8.5.1
● 8.6.2
● 9.1.2
● 10.x and later
|
|
Cisco Business Edition 6000
|
● 8.6.2
● 9.1.2
● 10.x and later
|
|
Cisco Hosted Collaboration Solution
|
● 8.6.2 and later (using supported UCM versions above)
|
|
Cisco Unified Survivable Remote Site Telephony
|
● 8.x and later
|
Licensing
The Cisco IP Phone 7811 and 7821 require a Basic User Connect License (UCL) in order to connect to
Cisco Unified Communications Manager. The Cisco IP Phone 7841 and 7861 require an Enhanced User Connect License (UCL) in order to connect to Cisco Unified Communications Manager.
Product Specifications
Table 2 lists the features and specifications of The Cisco® IP Phone 7800 Series.
Table 2. Features and Specifications
|
Features
|
Specifications
|
|
Signaling protocol support
|
● Session Initiation Protocol (SIP)
|
|
Codec support
|
● G.711a/μ, G.722, G.729a, iLBC
|
|
Key call features support
|
● + Dialing (E.164)
● Abbreviated dial
● Adjustable ringing and volume levels
● Adjustable display contrast
● Agent greeting
● Auto-answer
● Auto-detection of headset (Not available on the IP Phone 7811)
● Busy Lamp Field (BLF) (Not available on the IP Phone 7811)
● Call back
● Call forward
● Call history
● Call park
● Call Pickup
● Call timer
● Call waiting
● Caller ID
● cBarge
● Corporate directory
● Conference
● Cross Cluster Extension Mobility (EMCC)
● Dial from the list
● Direct transfer
● Do not disturb
● Extension Mobility (EM)
● Forced access codes and client matter codes
● Group call pickup
● Hold/resume
● Immediate divert
● Intercom (Not available on the IP Phone 7811)
● Join (Not available on the IP Phone 7811)
● Message-waiting indicator
● Meet me conference
● Mobility
● Music on hold
● Mute
● Network profiles (automatic)
● On- and off-network distinctive ringing
● Personal directory
● Privacy
● Private Line Automated Ringdown (PLAR)
● Redial
● Ring tone per line appearance
● Shared line
● Silent monitoring and recording
● Speed dial
● Time and date display
● Transfer
● Voicemail
● Whisper coaching
|
|
Language support
|
● Arabic (Arabic Area)
● Bulgarian (Bulgaria)
● Catalan (Spain)
● Chinese (China)
● Chinese (Hong Kong)
● Chinese (Taiwan)
● Croatian (Croatia)
● Czech (Czech Republic)
● Danish (Denmark)
● Dutch (Netherlands)
● English (United Kingdom)
● Estonian (Estonia)
● French (France)
● Finnish (Finland)
● German (Germany)
● Greek (Greece)
● Hebrew (Israel)
● Hungarian (Hungary)
● Italian (Italy)
● Japanese (Japan)
● Latvian (Latvia)
● Lithuanian (Lithuania)
● Korean (Korea Republic)
● Norwegian (Norway)
● Polish (Poland)
● Portuguese (Portugal)
● Portuguese (Brazil)
● Romanian (Romania)
● Russian (Russian Federation)
● Spanish (Columbia)
● Spanish (Spain)
● Slovak (Slovakia)
● Swedish (Sweden)
● Serbian (Republic of Serbia)
● Serbian (Republic of Montenegro)
● Slovenian (Slovenia)
● Thai (Thailand)
● Turkish (Turkey)
|
|
Multiple ring tones
|
● The phone supports user-adjustable ring tones.
|
|
Directories
|
● The phone identifies incoming messages and categorizes them for users on the screen. This makes it fast and easy to return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol (LDAP) standard directory.
|
|
Quality-of-service (QoS) options
|
● The phone supports CDP and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.
|
|
Security
|
● Certificates
● Image authentication
● Device authentication
● File authentication
● Signaling authentication
● Media encryption using Secure Real-Time Transfer Protocol (SRTP) using AES-128
● Signaling encryption using Transport Layer Security (TLS) Protocol using AES-128 or AES-256
● Encrypted configuration files
● 802.1X authentication
● Cryptography
|
|
Configuration options
|
● The user can configure IP address assignment statically or through the DHCP client.
|
|
Physical dimensions (H×W×D)
|
● IP Phone 7811: 207 x 195 x 33mm (exclude foot stand)
● IP Phone 7821: 207 x 206 x 28mm (exclude foot stand)
● IP Phone 7841: 207 x 206 x 28mm (exclude foot stand)
● IP Phone 7861: 207 x 265 x 28mm (exclude foot stand)
|
|
Weight
|
● IP Phone 7811: 806g
● IP Phone 7821: 867g
● IP Phone 7841: 868g
● IP Phone 7861: 1053g
|
|
Display
|
● IP Phone 7821, 7841, 7861: 3.5” 396×162 pixels
● IP Phone 7811: 3.28” 384×106 pixels
|
|
Ethernet switch
|
● The phone has a 10/100BASE-T (The Cisco® IP Phone 7811, 7821 & 7861) or a10/100/1000BASE-T
(The Cisco®
|
|
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