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The Cisco Small Business Pro Rapid Replacement Service provides three years'
peace-of-mind coverage supported by four-hour hardware replacement where
available. Designed for organizations that require maximum network uptime, this
premium service enables you to get the most value from Cisco Small Business Pro
products. The device-level, subscription-based service features advance hardware
replacement in as little as four hours, software updates, 24 x 7 phone access to
the Cisco Small Business Support Center, and online chat support. Cisco Small Business Pro Service Rapid Replacement - extended service
agreement - 3 years
Part # CON-SBS4-SMS-1
Summary of the Cisco Small Business Pro Service Rapid Replacement
The Cisco Small Business Pro Rapid Replacement Service provides three years'
peace-of-mind coverage supported by four-hour hardware replacement where
available. Designed for organizations that require maximum network uptime, this
premium service enables you to get the most value from Cisco Small Business Pro
products. The device-level, subscription-based service features advance hardware
replacement in as little as four hours, software updates, 24 x 7 phone access to
the Cisco Small Business Support Center, and online chat support.
Features of the Cisco Small Business Pro Service Rapid Replacement -
extended service agreement - 3 years
Product Description: Cisco Small Business Pro Service Rapid Replacement -
extended service agreement - 3 years
•Type: Extended service agreement
•Service Included: Replacement
•Full Contract Period: 3 years
•Response Time: 4 hours
•Service Availability: 24 hours a day / 7 days a week
Details
| Service & Support Details |
Extended service agreement - replacement - 3 years - response time:
4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day
/ Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours
a day / Monday-Sunday
New releases update - 3 years |
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